HOTLINE - When do you need it?
Hotline (Emergency Assistance Program) works in 2 main fields:
1. Consultations rendering
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When you face problems with your car or road police:
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when you have problems with police officers checking for your documents
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when you got in a car accident
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when you got in a staged car accident scam
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when you violated traffic laws
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when your car was towed away
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when your car was damaged or broken
When there is a threat to personal security:
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when you think that you are being stalked by strangers;
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when you face aggression or violence;
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when there is an apartment break-in attempt.
When you face problems around the house (involvement of emergency and housing services:
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when you got stuck in an elevator;
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when you think there is a gas leak in your apartment;
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when there is a water leakage;
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when your apartment's front door lock broke down and you cannot get in.
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When you face problems with police officers checking for your documents on a street or in a public place;
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When you lost your personal belongings or documents;
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When your personal belongings were stolen, your apartments broken in;
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When you need to call special services;
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When you need to call a taxi or 'sober driver' service.